COVID-19

COVID-19 Updated Policy

 

Honored guests,

   

Kolymbia Star Hotel has taken a series of responsible actions to increase its facilities' safety and health standards and to ensure the health and well-being of its guests, employees, and community.

   

As we welcome you back, based on the guidance received and the general state of readiness, we are committed to provide everyone with a safe environment that aligns with expert protocols for working to defeat COVID-19. We have established a policy that  along with high standard sanitation protocols, safety methods and operation procedures , ensures exceptional accommodation experiences and the well-being of our guests during their stay with us. 

 

 

Guidelines in our Anticovid-19 Policy

  • Full operation under the rules and guidelines of the obtained “Health First” Certification.

  • Training  for all our team members from an authorised agency.

  • Vaccination records of our staff members as well and Covid -19 sample tests.

  • Clearly established time-schedule for cleaning and disinfection in all areas. 

  • Conspicuous placement of hand sanitisers.

  • Temperature check at the hotel’s reception for our guests’ as well daily check records for our staff.

  • Frequent cleaning and wash down of outdoor and high touch locations, including walkways, staircase, elevators, toilets, handrails, lobby furniture. 

  • Immediate response to off-cycle cleaning issues.

  • We apply the guideline of World Health Organisation and the Greek Authorities, under a thorough manner to our services and operational procedures.

  • Our priority is to follow all measures to protect our guests’ health and safety.  However, guests are advised to follow the proposed measures as well to protect themselves and the people around them.

  • Everyone is advised to keep two (2) meters distance from any other person next in line while approaching any indoors help-desk (reception, bar, buffet, other services).Upon entering our restaurant please use the sanitiser on the entrance, We provide to you masks and gloves so you can visit our buffet with safety. 

  • The maximum use of elevators is adjusted to 3 adults, You have to use a face mask while using the elevators , In any case we advice using the staircases of the facilities. 

  • Maintain social distancing at all times.

  • Wash and disinfect your hands frequently.

  • Maintain a good personal hygiene.

  • Change daily into clean clothes.

  • Avoid touching your eyes, nose, and mouth.

  • Cover your mouth and nose when sneezing or coughing

  • Keep your hands disinfected when in public areas.

  • In case  you do not feel well  stay in your room and  inform  the reception by  phone, available 24/7.

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